Terms of Use

SquareWell Partners Terms of Use

• Introduction
• Access to the Site
• Registered Users
• What You Are Allowed to do
• What You Are Not Allowed to do
Intellectual Property Rights
• Site Features and Content
• External Links
• General
Contacting Us


These are the terms of use (“Terms”) for www.squarewell-partners.com and www.aqtion-platform.com (“Sites”). The Sites are operated by or on behalf of SquareWell Partners Ltd (“SquareWell”, “we”, “ us” and “ our”). We are a limited company, registered in England. Our registered company number is 11214423, and our registered office is at Castle House, Castle Street, Guildford, Surrey, United Kingdom, GU1 3UW.

Your use of the Sites will be subject to these Terms and by using the Sites you agree to be bound by them. Access to client-specific portal, deliverables and insight related to shareholder preferences and behaviour on environmental, social, and governance (ESG) are offered through the Sites but provided subject to a separate agreement ( respectively “Services Agreement” and “Platform Agreement” for SquareWell and AQTION clients).

Use of your personal information submitted to or via the Sites is governed by our Privacy and Cookies Policy.

We reserve the right to change these Terms from time to time by changing them on the Sites. These Terms were last updated on 17 November 2023.

Access to the Sites

It is your responsibility to ensure your equipment (computer, laptop, tablet or other mobile device) meets all the necessary technical specifications to enable you to access and use the Sites and is compatible with the Sites. The Sites is designed to work best with Google Chrome Version 57.0.2987 or above.

We cannot guarantee the continuous, uninterrupted or error-free operability of the Sites. There may be times when certain features, parts or content of the Sites, or the entire Sites, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, in our sole discretion, without notice to you. You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the Site, or any features, parts or content of the Sites.

Registered Users

We may, from time to time, restrict access to certain features, parts or content of the Site to users who have registered with us (including users who have agreed to our Services or Platform Agreements). You must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorised use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms or if any details you provide for the purposes of registering as a user prove to be false.

What You are Allowed to do

You may only use the Sites for non-commercial use and only in accordance with these Terms. You may retrieve and display content from the Sites on a computer screen, and print and copy individual pages. Additional terms may also apply to certain features, parts or content of the Sites and, where they apply, will be displayed on-screen or accessible via a link.

What You Are Not allowed to do

Except to the extent expressly set out in these Terms, you are not allowed to:

•    'Scrape' content or store content of the Sites on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all of the content of the Sites;
•    Alter in any way, transmitted to, transcribed, stored in a retrieval system, translated into any language, copied or distributed to any other party, without the prior express written permission of SquareWell or AQTION;
•    Remove or change any content of the Sites or attempt to circumvent security or interfere with the proper working of the Sites or the servers on which it is hosted; or
•    Create links to the Sites from any other website, without our prior written consent, and subject to the requirements below.

If you wish to link to or make any use of content on the Site, please contact enquiries@squarewell-partners.com or enquiries@aqtion-platform.com. In the event you link to the Sites, you need to do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link to the Sites in any website that is not owned by you or suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission by giving you immediate notice.

You must only use the Sites and anything available from the Sites for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our affiliates.

All rights granted to you under these Terms will terminate immediately in the event that you are in breach of any of them.

Intellectual Property Rights

All intellectual property rights in any content of the Sites (including text, insights, graphics, software, user interfaces, photographs and other images, videos, sound, trade marks and logos) are owned by us or our licensors. Except as expressly set out here, nothing in these Terms gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the Sites. In the event you print off, copy or store pages from the Sites (only as permitted by these Terms), you must ensure that any copyright, trade mark or other intellectual property right notices contained in the original content are reproduced. You may not (directly or indirectly) sell, distribute, reproduce, commercially exploit any materials derived from the Sites (including any SquareWell or AQTION content) in any manner.

Sites Features and Content

We may change the format, features and content of the Sites from time to time. You agree that your use of the Sites is on an 'as is' and 'as available' basis and at your sole risk.

Whilst we try to make sure that the content on the Sites consisting of information of which we are the source is correct, you acknowledge that the Sites may make content available which is derived from a number of sources, for which we are not responsible. In all cases, information on the Sites is not intended to amount to authority or advice on which reliance should be placed. You should check with us or the relevant information source before acting on any such information. We are not responsible if you rely on any content on the Site.

Except as set out in our Services or Platform Agreement, to the extent it applies, we make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Sites and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded and we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Site or relying on any of its content.

We cannot and do not guarantee that any content of the Sites will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

External Links

Where our Sites contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. We have no liability for the content, the accuracy of the information, the quality of products or services provided by or advertised on and/or software downloaded from these third-party websites. The fact that we include links to such external sites does not imply any endorsement of or association with their operators or promoters.


Nothing in these Terms shall limit or exclude our liability to you:

•    for death or personal injury caused by our negligence;
•    for fraudulent misrepresentation; or
•    for any other liability that, by law, may not be limited or excluded.

In no event shall we be liable to you for any indirect or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses, and any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable.

These Terms shall be governed by English law. You agree that any dispute between you and us regarding these Terms or the Sites will only be dealt with by the English courts, except that (if you are a consumer and not a business user) and if you live in a country (which, for these purposes, includes Scotland or Northern Ireland) of the European Union other than England, you can choose to bring legal proceedings either in your country or in England, but if we bring legal proceedings, we may only do so in your country.

If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Contacting Us

Please submit any questions you have about these Terms or any problems concerning the Sites by email to enquiries@squarewell-partners.com or enquiries@aqtion-platform.com.